Online Services - Repeat prescriptions, on line appointment booking and access to care records

Please note that you will need to register in person at reception to receive your login details.

Once you have received the print out from the reception staff - to register click on the orange link below.

Online Services Login
The following service(s) are now available for Grove House Patients.

  • Order repeat prescriptions online.
  • On line appointments.
  • From 1st April 2016 you will be able to access your coded care records to be able to do this you will need to fill a form in and show two forms of identification.
  • Please see attached form and patient information leaflet.


Introduction of Electronic Prescribing Service (EPS)

The Electronic Prescription Service is a new way to get your medicines and appliances.  It is an NHS service that gives you the chance to change how your prescription is sent. With EPS, your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions form your GP, you will not have to visit your GP to pick up your prescription. Instead, your GP will send it electronically to the place you choose.
  • You will have more choice where to get your medicines from, because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy, as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • Don’t want to go to your GP practice every time to collect your repeat prescription
  • Collect your medicines form the same place most of the time or use a prescription collection service

It may not be right for you if you:

  • Don’t get prescriptions very often
  • Pick up your medicines from different places

How can you use EPS?

You will need to choose a placed for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP Practice (if you are eligible)

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice, to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. Tell you GP if you don’t want your prescription to be sent electronically.  To change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS or your GP Practice. Make sure you tell them before your next prescription is due, or it may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies, NHS prescription payment and fraud agencies that see your paper prescription now.

For more information visit, your pharmacy or GP Practice