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Repeat Prescriptions and Electronic Prescribing Service (EPS)

Patient’s regular medications will be logged on the computer; which will print out their repeats on receipt of the computerised counterfoils. When you need a repeat prescription, please present the counterfoil at Grove House (the box just inside the front door or through the letter box if the surgery is closed) or at the Arthur Griffiths Clinic (to the receptionist or through the letter box).

If you mark the counterfoil with the local pharmacy of your choice, we will send the printed prescription direct to that pharmacy for dispensing, so you can pick up your medication from there. Please allow 2 working days for this process to be completed.

Certain local pharmacies will also deliver medication to the homes of housebound patients. Alternatively, you may post your request with a stamped addressed envelope to Grove House or pick up your printed prescription at Grove House. If you leave your repeat prescription requests at a pharmacy to be forwarded to us on your behalf, then it can take up to 5 working days to process.

If you have not been given a computer counterfoil but require a repeat prescription, please put your request in writing.

It is now possible to order your repeat prescriptions online via our website.  Please ask one of the receptionists to add you to our system and provide you with a PIN number.  Once you have this you will be able to register online for this new service. For further information see the on line services tab on the top menu.

 

Please do not telephone for repeat prescriptions.

 

Introduction of Electronic Prescribing Service (EPS)

The Electronic Prescription Service is a new way to get your medicines and appliances.  It is an NHS service that gives you the chance to change how your prescription is sent. With EPS, your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions form your GP, you will not have to visit your GP to pick up your prescription. Instead, your GP will send it electronically to the place you choose.
  • You will have more choice where to get your medicines from, because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy, as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • Don’t want to go to your GP practice every time to collect your repeat prescription
  • Collect your medicines form the same place most of the time or use a prescription collection service

It may not be right for you if you:

  • Don’t get prescriptions very often
  • Pick up your medicines from different places

How can you use EPS?

You will need to choose a placed for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP Practice (if you are eligible)

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice, to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. Tell you GP if you don’t want your prescription to be sent electronically.  To change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS or your GP Practice. Make sure you tell them before your next prescription is due, or it may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies, NHS prescription payment and fraud agencies that see your paper prescription now.

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP Practice