Grove House Surgery

Grove House Surgery

80 Pryors Lane, Bognor Regis, PO21 4JB

Current time is 20:16 - Sorry, we're closed

NHS

Telephone: 01243 265222

cwsccg.grovehouse-bognor@nhs.net

Prescriptions

We are now live with the Electronic Prescription Service (EPS) 

so if you have nominated a local pharmacy, your prescriptions will be sent electronically directly to your nominated pharmacy once issued and authorised by the GP. This service makes obtaining your medication very easy if you find it difficult to come to the surgery to collect your prescription. If you have not yet nominated a pharmacy, you can still get a green prescription from the surgery, or just pop in to a pharmacy of your choice and ask to nominate them.

How to order:

  • Email – You can e-mail the practice on grovehouse-scriptteam@nhs.net
  • Online – You can submit our online request form
  • SAE – You can post your order to the surgery along with a stamped addressed envelope, and we can post your prescription back to you once it has been processed

Patient’s regular medications will be logged on the computer; which will print out their repeats on receipt of the computerised counterfoils. When you need a repeat prescription, please present the counterfoil at Grove House (the box just inside the front door or through the letter box if the surgery is closed) or at the Arthur Griffiths Clinic (to the receptionist or through the letter box).

If you mark the counterfoil with the local pharmacy of your choice, we will send the printed prescription direct to that pharmacy for dispensing, so you can pick up your medication from there. Please allow 5 working days for this process to be completed.

Certain local pharmacies will also deliver medication to the homes of housebound patients. Alternatively, you may post your request with a stamped addressed envelope to Grove House or pick up your printed prescription at Grove House. If you leave your repeat prescription requests at a pharmacy to be forwarded to us on your behalf, then it can take up to 5 working days to process.

If you have not been given a computer counterfoil but require a repeat prescription, please put your request in writing.

It is now possible to order your repeat prescriptions online via our website.  Please ask one of the receptionists to add you to our system and provide you with a PIN number.  Once you have this you will be able to register online for this new service. For further information see the on line services tab on the top menu.

Please do not telephone for repeat prescriptions.

How can you use EPS?

You will need to choose a placed for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP Practice (if you are eligible)

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice, to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. Tell you GP if you don’t want your prescription to be sent electronically.  To change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS or your GP Practice. Make sure you tell them before your next prescription is due, or it may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies, NHS prescription payment and fraud agencies that see your paper prescription now.

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP Practice

Opening Times

  • Monday
    08:30am until 18:30pm
  • Tuesday
    08:30am until 18:30pm
  • Wednesday
    08:30am until 18:30pm
  • Thursday
    08:30am until 18:30pm
  • Friday
    08:30am until 18:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED